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Enterprise-Grade Security

Your Data is Protected

Enterprise-grade security, explained in plain English

Security First

We aim to keep security boring: standard controls, least-privilege access, and clear audit trails where they matter.

Data Encryption

All data is encrypted both in transit and at rest using industry-standard encryption protocols to ensure confidentiality and integrity.

  • End-to-end TLS/SSL encryption for all network connections
  • Database encryption at rest
  • Secure API communications with encrypted payloads

Access Control

Multi-layered access control with principle of least privilege ensures only authorized users can access your data.

  • Secure token-based authentication
  • Granular role-based access control (RBAC)
  • Secure API key management with rotation support
  • Automated account lockout protection

Data Isolation

Complete logical and physical tenant isolation ensures your data remains completely separate and inaccessible to other customers.

  • Enterprise multi-tenant architecture
  • Strict data isolation with enforced boundaries
  • Isolated subdomains and custom domains
  • Private knowledge bases with access controls

Infrastructure Security

Infrastructure practices like patching, monitoring, DDoS protection, and secure hosting.

  • Regular security patches and proactive updates
  • Continuous security monitoring and alerting
  • DDoS protection and mitigation
  • Secure, compliant hosting environment

Compliance & Privacy

We're committed to meeting the highest standards for data protection and privacy

GDPR Compliant

Designed to meet European data protection regulations and standards

Data Ownership

You own all your data. Export anytime, delete when needed

Transparency

Clear privacy policy and transparent data practices

GDPR Rights

Right to Access

Request a copy of all personal data we hold about you

Right to Deletion

Request deletion of your account and all associated data

Data Portability

Export your data in machine-readable formats (JSON, CSV, Markdown)

Right to Rectification

Update or correct your personal information at any time

Security Architecture

Our platform is built with security boundaries and layered defenses to protect your data at every level

Defense in Depth

Multiple security layers protect your data from the network edge to the database layer.

  • Network-level security boundaries
  • Application-level access controls
  • Data-layer isolation and encryption

Secure Integrations

All third-party integrations and webhooks are secured with cryptographic signatures and validation.

  • Cryptographic signature validation for webhooks
  • Secure API integrations with OAuth support
  • Third-party service security assessments

Security Features

Comprehensive security measures built into every layer of the platform

Password Security

Strong password policies enforced with industry-standard cryptographic hashing. Passwords are never stored in plaintext or reversible formats.

  • Industry-standard cryptographic password hashing
  • Automated account lockout after failed authentication attempts
  • Secure, time-limited password reset tokens

API Security

Authentication, authorization, and rate limiting controls for API access.

  • Secure API key authentication with hashed storage
  • Subscription-tier based rate limiting
  • Immediate API key revocation capabilities

Team Access Control

Granular permissions with comprehensive role-based access control for teams of any size.

  • Role-based permissions
  • Per-knowledge-base access control
  • Activity tracking and audit logs

Rate Limiting & DDoS Protection

Multi-layered protection against abuse, brute force attacks, and denial-of-service threats.

  • Application-level rate limiting on all endpoints
  • Brute force attack prevention and mitigation
  • Fair usage enforcement aligned with subscription tiers

Input Validation & Sanitization

Comprehensive input validation and sanitization to prevent XSS attacks, injection vulnerabilities, and malicious content.

  • HTML content sanitization with whitelist-based filtering
  • Strict file upload validation and type restrictions
  • Automated spam detection and content filtering

Audit & Compliance

Comprehensive audit trails and change tracking for compliance, security monitoring, and accountability.

  • Complete audit logs for all user activities
  • Version control and change history tracking
  • Approval workflows for content changes

Data Retention & Backup

Data Retention Policy

  • Active accounts: Data retained while your account is active
  • Deleted accounts: Data is immediately soft-deleted and can be permanently removed upon request in accordance with data protection regulations
  • Backups: Retention policies vary by hosting environment
  • Analytics: Aggregated and anonymized data for platform improvement

Backup & Recovery

  • Infrastructure-managed database backups with retention policies
  • On-demand data export in multiple formats (JSON, CSV, Markdown, PDF)
  • Self-service backup capabilities through comprehensive data export

Report Security Issues

We take security seriously. If you discover a security vulnerability, we appreciate responsible disclosure and will respond promptly to address any concerns.

Email Security Team

security@zuro.me

Response Time

We respond to security reports within 48 hours and work to resolve issues as quickly as possible.

Ready to Get Started?

Start building your secure knowledge base today. Security features are included in every plan.