HR & People Ops Knowledge Base
How HR & People Ops Teams Benefit from Zuro
Zuro helps HR teams build internal knowledge bases for policies, benefits, onboarding, and IT requests, reducing repetitive questions and improving employee experience.
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Common HR & People Ops Documentation Challenges
- Repetitive questions about policies and benefits
- Onboarding content is scattered and inconsistent
- Policy updates need to be communicated clearly
- Cross-team workflows (HR/IT/Facilities) are hard to document
How Zuro Helps HR & People Ops Teams
- Centralize policies, onboarding, and workflows in a searchable internal portal.
- Generate drafts from existing PDFs (handbooks, policies), then refine.
- Use permissions and private KBs to control access (paid plans).
- Track searches to identify what employees struggle with most.
Example Knowledge Base Structure
A strong knowledge base for hr & people ops typically includes:
New Hire Onboarding
Policies
Benefits
Payroll & Time Off
IT & Tools
Facilities
FAQ
Can we restrict content to employees only?+
Yes. Zuro supports private knowledge bases with login and role-based access on paid plans.
Can we use this as an employee handbook?+
Yes. Many teams publish a searchable handbook and link to it from onboarding flows.
Does Zuro support multiple locations or regions?+
Yes. You can create separate sections or separate KBs for region-specific policies.
Publish a Better HR & People Ops Knowledge Base
Generate drafts fast, keep content fresh, and make your help centre a growth channel.