Learn how to create, edit, and manage articles in your knowledge base.

Creating a New Article

Step-by-Step Guide

1. Navigate to Your Knowledge Base

   • Go to your dashboard
   • Select the knowledge base you want to add articles to

2. Click "New Article"

   • Located in the top right of the articles page
   • Or use the quick action button

3. Enter Article Details

   • Title: Enter a clear, descriptive title
   • Content: Write your article content (supports Markdown)
   • Excerpt: Optional summary (auto-generated if not provided)
   • Category: Select or create a category
   • Tags: Add relevant tags (comma-separated)

4. Add SEO Metadata (Optional)

   • Meta title
   • Meta description
   • Keywords

5. Choose Status

   • Draft: Save for later editing
   • Pending: Submit for approval (if approval workflow enabled)
   • Approved: Publish immediately

6. Save or Publish

   • Click "Save Draft" to save without publishing
   • Click "Publish" to make it live immediately

Editing Articles

1. Find the Article

   • Browse articles or use search
   • Click on the article you want to edit

2. Make Changes

   • Click "Edit" button
   • Modify content, metadata, or settings
   • Changes are automatically saved as new versions

3. Review Version History

   • Click "Version History" to see all changes
   • Restore previous versions if needed

Markdown Support

Zuro supports full Markdown syntax:

• Bold and italic text
• Headers (## H2, ### H3, etc.)
• Lists (ordered and unordered)
• Links and images
• Code blocks
• Tables
• Blockquotes

Best Practices

• Use clear, descriptive titles
• Structure content with headings
• Add relevant categories and tags
• Include internal links to related articles
• Add images where helpful
• Review before publishing